Miranda Holiday Park Policies

To keep Miranda Holiday Park magical, please be sure to read and co-operate with our park policies.

• Office and shop hours 8.30am to 5.00pm Monday to Sunday. For emergencies and after hour’s service please call the number on the door of the office.
• Check in time is from 2pm onwards. Check out time is no later than 10am. Please leave keys at office or in the Key return box outside the office.

ACCOUNTS

A deposit of 50% is required to confirm all bookings. If the stay is for 1 night, the whole tariff is required to confirm the booking. Balance of accounts is payable on arrival. No reduction for early departure or late arrival. School holidays, Long weekends, Christmas & New Year periods a minimum stay is required. Management retains the right to alter cabin or site arrangement if required. Management reserves the right to alter tariffs without notice. All tariffs will be reviewed annually.

CANCELLATIONS

Refund of deposit up to 14 days prior to the arrival date. If less than 14 days prior to arrival deposits will not be refunded unless the accommodation booked can be re let out for the full time of booking less 20% cancellation fee. No exceptions. No refund over long weekends and school holidays if the accommodation is cancelled within 14 days. No change of dates within the 14 days prior to arrival. No refund for inclement weather or power outages.

CONDUCT & NOISE

We expect common sense and consideration to be shown at all times to all other guests. No Noise after 10pm and before 7.30am. ALCOHOL is to be consumed on your site or in your unit. Excessive drinking and parties forbidden. The Management reserves the right to refuse admission to any person and to remove from the park any person who in their opinion does not conduct themselves in a decent and reasonable manner. No refund will be made in such circumstances. If you are experiencing a problem please advise management immediately. Tomorrow is too late. After hours number is on the office door.

VEHICLE SPEED-5KPH

No excuses. Speeding or Dangerous driving could lead to you and or your vehicle being denied entry. Watch out for CHILDREN

CHILDREN

Adults please supervise and control your children. You are responsible for your child‘s behaviour and safety at all times. For safety, Please no bikes/scooters or skateboards on foot paths.

VISITORS

We have a strict No Visitors Policy. Our Holiday Park with all of it’s activities on site are for our paying and staying guests only.

ACCOMMODATION

Please notify office of any spills breakages or faulty equipment immediately so we can rectify it. NO smoking in all of our accommodation and buildings. Cleaning charges {$100} for smoky or excessively dirty rooms will apply. Please keep bikes/scooters/skateboards and BBQ’s off all decks and ramps.

DAMAGE

Cost of damage to property or accommodation will be charged.

INTERNET ACCESS

Wireless coverage in most of the park, wifi is available for sale at the office.

TV LOUNGE

6 sky channels. No food or drink allowed there are no exceptions. Children under 14 years must be supervised by an adult. Please respect this facility. Surveillance cameras operating.

KITCHEN

Our spacious kitchen offers a dining area, filtered and boiling water, microwaves, fridges, freezer, toaster, full oven, hobs and dish washing area. Kitchen closed daily from 10.00am to 12.00pm for cleaning. Please respect the facilities and keep kitchen clean.

BBQ AREA

Supplied free of charge. Please leave it clean for the next guest.

SHOWERS

For hot showers push the green button by the shower door to receive 6mins of hot water.

HAND BASINS

Cloths are provided for wiping benches clean for next guest. Please use laundry facility for washing clothes.

LAUNDRY

Washers (30mins) and dryers (45mins) $4.00 each, washing powder $1.00 available at office. Please clean up when finished.

POOL

Please enjoy the Hot Mineral Pool and take a moment to read the rules at pool gate entry.
Safety comes first. CHILDREN MUST BE SUPERVISED AT ALL TIMES!
Children 3yrs and under must wear swimmer nappies which are available for purchase at the office.
No food, drink, alcohol, smoking, running, jumping or diving in or around pool area.NO EXCEPTIONS.
Surveillance cameras operating at all times in this area

POOL HOURS

• Adults 6.30am – 10.00am then 11.00am – 10.00pm.
• Children 7.30am – 10.00am then 11.00am – 8.00pm.
• Pool closed for cleaning 10.00am – 11.00am daily.
• Mineral water tarnishes jewellery remove before entering pool.
• Miranda Hot Springs is a separate business.

TRAMPOLINE

Fun for all ages. Children 6yrs and under must be supervised. 1 person at a time. Please remove footwear. Hours – 8.00am – 8.00pm.

RUBBISH AND RECYCLING

We have provided recycling bins located around the park. Please help us to help the environment by using the correct bin.

DUMP STATIONS

BW = Black water ie Toilet waste only
GW = Grey water ie sink and shower waste only
Look for location on park map marked BW and GW. Please no wastes to run onto ground or into drains.

LOST PROPERTY

Will be kept for 1 months then disposed of. If contact made within 1 month postage/shipping is your responsibility.

CAMPERVANS/CARAVANS

Must have currant electrical warrant of fitness.

PARKING OR DRIVING

On grass is not permitted anywhere in the park.

WASHING OF VEHICLES ONSITE

Please ask at office for washing procedure.

PETS

Pets are permitted in our pet friendly areas only, available for caravans, campervans and tents. Animal waste must be picked up and placed in yellow dog bin. Please insure dogs are kept on a leash. Pets are not permitted in any accommodation.

NO FIRES

Or Fireworks at any time, BBQ’s and cookers must be gas or electric. Please keep BBQ’s off decks.

Please keep off the gardens at all times. To help conserve New Zealand’s energy resources please turn off lights and appliances when not in use.

Thank you for respecting and following our policies during your stay with us.